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Book with Confidence

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At KILROY we've got your back!

Since most foreign ministries no longer advice against traveling but to a greater extent are saying, that "if you're fully vaccinated, you can travel" - KILROY do the same.

But when we say we got your back, we actually do! At KILROY we're topping normal booking conditions by offering even more flexible booking terms (payment & cancellation) depending on whether you're vaccinated or not. 

If you're vaccinated, you'll be able to book now under very flexible terms by only paying a deposit of 35% of your total trip cost, and then wait until 35 days before departure with the final payment. 

If your trip is cancelled by KILROY at any time up to the day of departure, you will be offered the option to either get a full refund (we process 100% of our refunds according to our refund policy) or alternatively postpone your travel dates.

When you book with KILROY, changing your plans is easy. This is how we've got you covered if you're fully vaccinated:

  • Book now & pay later:
    If you book before December 31st 2021, you only pay a non-refundable booking fee and a 35% deposit (of your total trip cost). Final payment is not due until 35 days before departure. If you book less than 35 days before departure, you pay the full amount at the time of booking.

  • Cancellation & change of trip:
    If you wish to cancel or change* your trip more than 35 days before departure it's possible. We will either refund your deposit if you cancel or change your trip free of charge if the following conditions are met:
        • One or more destinations in your itinerary imposes entry requirements or travel restrictions due to Covid19
        • The entry requirements and travel restrictions prevent you from travelling
        • If at least one traveler that appears on the order confirmation/itinerary must quarantine themselves for a minimum of 7 days due to these entry requirements or restrictions. 

*Please note that changing your plans is dependent on availability and that there might be price differences due to seasonality. 

Further information about our new 'Book with Confidence':

  • Book with Confidence is available for bookings made before December 31st 2021 and with departure dates any time until October 31st 2022
  • Book with Confidence is only available for offline purchases completed by a travel consultant, and therefore does not cover flight tickets purchased online
  • If you cancel your trip due to illness more than 35 days before departure and the illness is not related to Covid19, you will need a cancellation insurance to cover you. This also applies if you cancel less than 35 days before departure, despite if this is related to Covid-19. At KILROY we offer a special cancellation insurance which also covers in case of illness due to pandemic, which is not the case for all insurances.
  • If a new travel advice is imposed with advice against unnecessary travel and this is preventing you from completing your trip, you are covered by the EU Package Travel Directive and will get the full travel cost reimbursed (including deposit).
  • If you change or rebook your trip, new prices may apply (e.g. depending on season and availability).
  • These payment, change and cancellation terms overrule the standard conditions, however the special terms must be explicitly stated in the offer. As for other terms, these are part of the general T&C.
  • This added Book With Confidence cancellation flexibility is subject to supplier exemptions.

You can find a detailed descriptions of T&Cs HERE

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